Programme outline · A shareable page

Lead through change by starting with how people feel.

A 12-week programme that helps leadership teams build emotional awareness, shared accountability and real behaviour change during times of transition.

12Weeks
EE
The method behind it, measured with Wharton

Built on the ECD method that riders&elephants measured with Wharton and Professor Michael Parke.

The sister ECD Change Readiness Programme was studied in partnership with the Wharton School of Business and the ACC team through a real transition. Every measurable dimension moved. This programme is built on the same method, the same tools, the same emotional-culture rhythm.

Why

Change doesn't fail because of the plan. It fails because of how people feel about it.

Every organisation going through change has a strategy. A timeline. A comms plan. What they rarely have is an honest understanding of how their people actually feel about what's coming, and what to do about those feelings once they surface.

This programme gives leadership teams the language, the rituals and the evidence to lead through change with emotional intelligence. Not one workshop. Twelve weeks of practice.

The programme

Twelve weeks. Three phases. One rhythm the team keeps.

A workshop to name the emotions, ten weeks of light-touch check-ins with two deep dives, and a closing session to reflect on what shifted.

Phase 01

Workshop

Week 1

Name the desired feelings the team will design for. Name the undesired feelings that signal something is off. Choose your top 5 of each to track.

Phase 02

Check in & track

Weeks 2–11

A fifteen-minute weekly check-in, run inside an existing team meeting. Two deeper facilitated sessions at weeks 4 and 8. By weeks 9–11 the team owns the rhythm.

Phase 03

Reflect & review

Week 12

Review 12 weeks of emotional trend data. Reflect on personal growth and behavioural shifts. Decide what to carry forward as a team.

Tools
Emotional Culture Deck
Weekly Retro Check-in
Intention Setting
Reflect & Review Canvas
The method, measured in the field

The most human part of change has always been the most avoided and unmeasured.

Emotions aren't the soft part of change. They're the part that decides whether it lands. At riders&elephants we move and measure the emotions that drive performance.

riders&elephants partnered with Professor Michael Parke at the Wharton School of Business to study the sister ECD Change Readiness Programme with the ACC team through a real transition. Every measurable dimension moved. Affect labelling for negative emotion up 16.4%. Positive affect labelling up 20.7%. Constructive voice up 7.7%. Engagement up 7.3%. Emotional support up 10.3%.

This programme is built on the same method. The same tools. The same twelve-week emotional-culture rhythm. Different application, same underlying practice.

See the full evidence, the team, and the study.

The Emotional Evidence page holds the numbers, the methodology and the story of the ACC team who ran the sister Change Readiness Programme. Open it to see the real-world results.

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Watch Professor Michael Parke share the full findings, live.

An hour-long community session where Professor Parke walks the room through the two field studies, the numbers behind the headlines, and what it means for practitioners. Sign in with your Elephant Riders account to watch.

Watch the community replay →
ECD Pilot Research Results Overview with Michael Parke, Assistant Professor at Wharton
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Session by session

Twelve weeks, laid out.

Every session, every check-in, every prompt. The full rhythm the team keeps for twelve weeks.

Week01

The workshop.

A two-hour facilitated session. The team names the emotions they want to design for, the ones that signal something is off, and chooses the top 5 of each to track through the twelve weeks.

Facilitated · 2 hours · Whole team
+ Dive deeper into Week 1
  • Part 1. How do we want to feel at work to lead well through this change? Name the desired feelings your team will design for.
  • Part 2. How do we not want to feel, but might from time to time? Name the feelings that signal something needs attention.
  • Part 3. Choose your team's top 5 desired and top 5 undesired feelings. These become the feelings you'll track across the programme.
Weeks02–03

Weekly light-touch check-in.

A fifteen-minute conversation each week, run inside an existing weekly (or fortnightly) team meeting. Every leader rates the top 5 desired and top 5 undesired feelings 1–10 through a simple digital tracking tool. Nothing new on the calendar. Data starts to accumulate.

Team meeting · Weekly · 15 mins
+ Dive deeper into Weeks 2–3
  • Keep it light. The goal is consistency, not burden.
  • Use a shared channel like MS Teams or Slack to send the link and offer encouragement.
  • Watch for early patterns. Even two or three weeks of data tells you something.
  • Any digital tracking tool works. The rhythm matters more than the platform.
Week04

Go deeper · first review.

A 60–90 minute facilitated session. Look at three weeks of trend data. Where are the desired feelings landing. Where are the undesired ones spiking. Set personal intentions for the next four weeks.

Facilitated · 60–90 mins
+ Dive deeper into Week 4
  • Review the trends together. Where are the desired feelings showing up? Where are the undesired ones spiking?
  • Each leader sets a personal intention for the next four weeks. Something specific. Something they can feel.
  • This is also a good time to introduce the Intention Setting tool or explore individual commitments.
Weeks05–07

Sustain the rhythm.

Weekly check-in continues. The team owns it now. Trend patterns become visible. Real behavioural shifts start to show up in how people talk to each other.

Team meeting · Weekly · 15 mins
+ Dive deeper into Weeks 5–7
  • By now the rhythm is familiar. Leaders complete their check-in each week and emotional trends start to emerge clearly.
  • Most teams notice that desired feelings begin trending upward and undesired feelings settle down.
  • Keep the accountability light but visible. A short message, a quick encouragement.
  • If someone has a hard week, the data captures it without judgement. That's the point.
Week08

Go deeper · second review.

Another facilitated session. Same shape as week 4. Refresh commitments. Name what's changed. Decide what to double down on for the last four weeks.

Facilitated · 60–90 mins
+ Dive deeper into Week 8
  • By week 8, the team has nearly two months of emotional data. This is where leaders often surprise themselves with how much has shifted.
  • Review emotional trends across the full programme so far.
  • Name what's working. Name what's still hard.
  • Revisit and refresh personal intentions for the final stretch.
Weeks09–11

Own the rhythm.

Weekly check-in continues. By this point the team runs the rhythm without prompting. The check-in becomes part of how the team works.

Team meeting · Weekly · 15 mins
+ Dive deeper into Weeks 9–11
  • These weeks are about sustaining momentum. The emotional data is building and the team is seeing the cumulative picture.
  • Leaders are more aware, more intentional, and more connected to each other.
  • This is often where leaders begin to articulate real behavioural shifts. Not just "I feel better" but "I stopped assuming and started asking."
  • The programme has moved beyond the workshop. It's now something the team owns.
Week12

Reflect & review.

The closing session. Twelve weeks of trend data on the table. Revisit the top 5 desired and undesired feelings. Reflect on personal growth. Decide what the team carries forward beyond the programme.

Facilitated · 90 mins · Whole team
+ Dive deeper into Week 12
  • Review the complete emotional trend data. Twelve weeks of feelings, tracked and visible.
  • Each leader reflects on their personal growth. What changed in how they show up? What are they still working on?
  • Revisit the team's top 5 desired and undesired feelings. Where did the team align? Where did they grow?
  • Decide together what to carry forward. What rituals, habits or practices does the team want to keep?
What's included

Everything the team needs to run the twelve weeks.

Facilitation, tools, data infrastructure and the coaching cadence to keep it moving.

✓
The opening workshop.

A two-hour facilitated session for the whole team, run by an ECD Certified Partner.

✓
Two go-deeper reviews.

60–90 minute facilitated sessions at week 4 and week 8, held together to reset direction.

✓
The closing reflect & review.

A 90-minute session at week 12 to close the arc and decide what carries forward.

✓
The check-in infrastructure.

A weekly digital check-in setup for the top 5 desired and undesired feelings the team chose. Designed to slot into an existing team meeting, not sit on top of one.

✓
The full ECD toolkit.

Emotional Culture Deck, Weekly Retro Check-in, Intention Setting cards, Reflect & Review Canvas.

✓
Live trend dashboard.

The team leader sees weekly and cumulative trend data across every check-in.

Who delivers it

ECD Certified Partners. Trained in the method, endorsed by riders&elephants.

The programme is delivered by partners who have completed the twelve-month ECD Certified Consultant Development Programme. Every one of them has run the arc themselves and has been through the peer review that lets them take it to a team.

The Partner Directory

Find a Certified Partner to run this with your team.

Every partner on the directory is trained in this programme and endorsed by riders&elephants to deliver it. Browse the directory, or ask us to make an introduction.

Find a Partner →
ECD Certified
Partner
From the room

What teams have said after running it.

Every team runs the twelve weeks a bit differently. The pattern that shows up: they stop talking around the emotions and start talking about them.

“Before this we treated feelings as noise. By week 8 we were treating them as the signal. Nothing else in our leadership toolkit does that.”
Head of PeopleLeadership team of 12 · SaaS company
“We ran the fifteen minutes inside our existing weekly stand-up. Nothing new on the calendar. Twelve weeks of trend data by the end.”
Managing DirectorLeadership team of 8 · Professional services
“What surprised me was how much the closing session mattered. We could see twelve weeks of pattern in one place. Nobody could argue with the trend.”
Chief of StaffExecutive team of 6 · Health system
“It's the only leadership programme I've ever done where every session made me change something about how I show up on Monday.”
Team LeaderProduct team of 10 · Manufacturing

Quotes shown are representative composites drawn from live cohorts and study interviews.

Common questions

Questions leadership teams tend to ask.

How much time does this actually take per week?

A fifteen-minute light-touch conversation each week, designed to be run inside an existing team meeting. If you already have a weekly stand-up, or even a fortnightly one, the check-in slots straight into it. Nothing new on the calendar. On top of the weekly rhythm, 60–90 minutes for the whole team at weeks 4 and 8, two hours at week 1, and 90 minutes at week 12. That's it.

Do we need everyone on the team to opt in?

Yes. The programme works because the whole team is in it together. It's not designed to run with a subset of people.

What happens with the check-in data?

The team leader sees the aggregate trend data. Individual responses are visible to the facilitator during the go-deeper sessions, and the team decides together what happens with them. Nothing leaves the team.

Is this the same as an employee engagement survey?

No. Engagement surveys measure how people feel about the company. This measures how the team feels about being on this team, week by week, in a way the team itself acts on. Different question, different rhythm, different outcome.

Can we run this ourselves without a partner?

You can run the check-ins and tools yourselves. The facilitated sessions at week 1, 4, 8 and 12 are where the shift happens, and those need a Certified Partner to hold the room. If you want to try one workshop first before committing to the arc, ask.

What's the evidence this method works?

The sister ECD Change Readiness Programme, built on the same method and tools as this one, was studied by riders&elephants in partnership with Professor Michael Parke at Wharton and the ACC team. Every measurable dimension moved. See the numbers on the Emotional Evidence page.

Next steps

If this feels right for your team.

Two ways in. Get in touch with a Certified Partner or with us at riders&elephants, and we'll make an introduction. Or, if you want to learn how to lead this yourself, start with the ECD Emotional Change Strategy Course.

Ready to lead through this change?

Twelve weeks, one rhythm, real behaviour change. The most human part of change, actually measured.