Programme outline · Emotional Leadership

Lead your new team well, from the very first day.

A six-month programme that guides a leader through the first 180 days of leading a team they have just taken over. It starts with the leader, moves to the people, and ends with a team that has its own rhythm. Built around the habits that make leadership stick.

180Days
F18
Measured as you go · The Emotional Evidence Platform

Four checkpoints show what is moving for the team: Weeks 6, 12, 16 and 24.

One QR code, eighteen short questions, anonymous. Each checkpoint gives the leader an Impact Report on what has improved for their people.

Why

A new team decides how it feels about its leader long before anyone says it out loud.

Taking over a team is one of the most exposed moments in a leader’s working life. The team is watching, wondering what will change and whether it is safe to say what they think. The leader is busy proving they can do the job. In the gap between the two, the emotional culture forms on its own.

This programme closes that gap on purpose. The leader starts by getting clear on how they need to feel to do their best work, and how they want their people to feel in their presence. Then they bring the team in, one conversation at a time, until the rituals belong to everyone.

The programme

Self. Then people. Then the collective.

Three phases over six months, with one weekly heartbeat running underneath all of them.

Phase 01 · Self

Foundations

Week 0 – Week 4

Before and just after the role begins. The leader gets clear on how they need to feel and not feel to be successful, and how they want their people to feel in their presence.

Phase 02 · People & Team

Begin engaging the team

Weeks 5 – 12

Weekly retros start, alongside 1:1s with each team member. Then the team sets its intentions together, and Week 12 brings the first team workshop.

Phase 03 · Collective

Team rituals & reflection

Weeks 13 – 24

The team designs the rituals that will hold its culture, and at Week 24 looks back together at what mattered and what it carries forward.

Always onWeekly team check-ins with the Weekly Retro or Intention Setting guide. The heartbeat under every phase.
Step by step

Six months, laid out.

Each step is short and sits inside the work the leader is already doing. Open any week to see what happens.

Week00

Before the role begins.

The leader works through the ECD Transitions Handbook to make sense of the move: what they are leaving, what they are walking into, and how they want to arrive.

Self · Transitions Handbook
+ Dive deeper into Week 0
  • Name the move. What is ending, what is beginning, and what feelings come with both.
  • Arrive on purpose. Decide the first impression the leader wants to make, in feelings rather than tasks.
  • There is a digital version the leader can use on their own.
Weeks01–02

Know yourself.

With the Know Yourself Handbook, the leader answers one question: how do I need to feel, and not feel, to be successful in this role?

Self · Know Yourself Handbook
+ Dive deeper into Weeks 1–2
  • Choose the feelings. The emotions that help the leader do their best work, and the ones that get in the way.
  • Spot the triggers. What tends to tip them from one to the other.
  • Plan the support. What and who helps them stay where they need to be.
Weeks03–04

How do I want my people to feel?

With the Leadership Handbook, the leader turns outward: how do I want my people to feel in my presence, and what will they see me do that makes it true?

Self · Leadership Handbook
+ Dive deeper into Weeks 3–4
  • Desired and undesired. The feelings the leader wants to create in the team, and the ones they never want to cause.
  • Observable actions. For each feeling, what the leader will do that people can actually see.
  • This becomes the leader’s own promise for the months ahead.
Weeks05–08

Begin the weekly retros.

The team starts a short weekly retro inside a meeting it already has. Alongside, the leader holds a 1:1 with each team member using the Know Yourself questions, so they learn how each person does their best work.

People & Team · Weekly Retro + 1:1s
+ Dive deeper into Weeks 5–8
  • The retro. The week’s highs and lows, the feeling that best represented it, and what would help next week.
  • The 1:1s. How does each person need to feel, and not feel, to do their best work?
  • There is a digital Weekly Retro for teams that meet online.
Week06

Evidence checkpoint one.

The team answers the F18 Survey for the first time. It gives the leader an early read on what is already moving for their people.

F18 Survey · About two minutes
Weeks09–12

Set intentions together.

The weekly rhythm grows into Team Weekly Intention Setting. Each week the team agrees how it wants to feel, and one thing it will do to make that real.

People & Team · Intention Setting Guide
+ Dive deeper into Weeks 9–12
  • Look back. How did last week feel, against what we intended?
  • Look ahead. How do we want this week to feel, and what will we do to get there?
  • Alternate with the Weekly Retro if the team prefers. The rhythm matters more than the guide.
Week12

The team workshop. Evidence checkpoint two.

The milestone. A facilitated ECD workshop with the whole team: Map Your Emotional Culture, or Exploring Team Change if the team is moving through change. The Reflect & Review Handbook helps the team look back on the first three months. Then the second F18 Survey.

Facilitated · Whole team · F18 Survey
+ Dive deeper into Week 12
  • Choose the workshop. Culture if the team is settling in. Change if the team is in the middle of a shift.
  • Look back. Use the Reflect & Review Handbook on the first twelve weeks.
  • Compare. Put the Week 6 and Week 12 Impact Reports side by side.
Week16

Design the rituals. Evidence checkpoint three.

With the Team ECD Rituals Design Canvas, the team designs the rituals that will hold its culture once the programme ends. Then the third F18 Survey.

Collective · Rituals Design Canvas · F18 Survey
+ Dive deeper into Week 16
  • Keep what works. Which parts of the weekly rhythm does the team want to keep for good?
  • Design the new. Rituals for welcoming people, celebrating, disagreeing well and recovering after hard weeks.
Week24

Reflect & review. Evidence checkpoint four.

Six months on. With the Reflect & Review Canvas and all four Impact Reports on the table, the team looks back at what mattered and decides what it carries forward. The final F18 Survey closes the programme.

Collective · Reflect & Review Canvas · F18 Survey
+ Dive deeper into Week 24
  • The story of six months. Weeks 6, 12, 16 and 24 side by side. What rose, what dipped, what surprised us?
  • The leader’s promise. Revisit the Weeks 3–4 promise. How do people feel in the leader’s presence now?
  • Carry forward. Agree the rituals and the rhythm that continue.
How you’ll know it’s working

Four checkpoints. One story of six months.

The F18 Survey was developed alongside academic research with Professor Michael Parke at the Wharton School. It does not measure how people feel on the day. It measures what has improved because of the conversations the team is having.

Week 6An early read, once the retros and 1:1s have started.
Week 12After the team workshop. Three months in.
Week 16As the team designs its own rituals.
Week 24The close. Six months of change, side by side.

Evidence the leader can put in front of anyone.

Every checkpoint produces an Impact Report: the share of the team reporting improvement on each measure. Anonymous, simple to read, and ready to share with the leader’s own manager or sponsor.

What’s included

Everything the leader and the team need for six months.

✓
The leader’s foundations.

The Transitions, Know Yourself and Leadership Handbooks, worked through with an ECD Certified Partner.

✓
The weekly heartbeat.

The Weekly Retro and Intention Setting guides, designed to slot into a meeting the team already has.

✓
The Week 12 team workshop.

A facilitated Map Your Emotional Culture or Exploring Team Change workshop for the whole team.

✓
Rituals and review.

The Rituals Design Canvas at Week 16 and the Reflect & Review Canvas at Week 24.

✓
Four evidence checkpoints.

The F18 Survey at Weeks 6, 12, 16 and 24, with an Impact Report each time.

✓
The ECD toolkit.

The Emotional Culture Deck and every handbook, canvas and guide the programme uses.

Who delivers it

ECD Certified Partners. Trained in the method, endorsed by riders&elephants.

The programme is delivered by partners who have completed the ECD Certified Consultant Development Programme and have been through the peer review that lets them take it to a leader and their team.

The Partner Directory

Find a Certified Partner to walk the first 180 days with you.

Browse the directory, or ask us to make an introduction.

Find a Partner →
ECD Certified Partner
Common questions

Questions new leaders tend to ask.

When is the right time to start?

Before the role begins, if you can. Week 0 is designed for the days between accepting the role and walking in.

I have already started my role. Can I still begin?

Yes. We adapt the programme to suit you, and to where you are in your role and in your team’s life. What you see here is a guide to what it looks like from start to finish, but we know real life brings situations and obstacles every day, and we design for them and take them into account. It is all possible. Every choice comes with trade-offs, pros and cons, and we will talk them through with you.

How much time does it take each week?

Phase 1 is a few hours of reflection with a handbook. After that, a short weekly check-in inside a meeting the team already has, plus 1:1s you would hold anyway. The bigger moments are the Week 12 workshop, Week 16 rituals and the Week 24 review.

Is it only for leaders who are new to leading?

No. It is built for any leader taking over a team they did not build, whether it is their first team or their tenth.

Can the programme be adapted?

Yes. The shape stays, self then people then collective, with the weekly heartbeat and the four checkpoints. Your Certified Partner will weave in the tools and methods that fit your team.

What does the evidence show?

Each checkpoint shows the share of the team reporting improvement on each F18 measure. See how it works on the Emotional Evidence Platform.

Next steps

If you are about to take over a team.

Lead the first 180 days on purpose.

Know yourself. Know your people. Build a team that knows how it wants to feel, and can show you it does.